Warehouse Customer Service

apartmentPERFECT 16 ENTERPRISE placeKuala Lumpur scheduleFull-time calendar_month 
Education: SPM / Diploma or above
  • Experience: 1–3 years in customer service / logistics / warehouse is preferred
  • Candidates without experience but fast learners may be considered
  • Language: Mandarin (required)
  • Basic English / Bahasa Malaysia (to communicate with drivers and customers)
  • Handle customer orders and enquiries (via WhatsApp / phone)
  • Follow up on inbound and outbound warehouse operations
  • Coordinate with warehouse staff and drivers for delivery arrangements
  • Update customers on shipment and stock status
  • Handle exceptions (e.g. delays, shortages, incorrect items)
  • Prepare simple records and reports
  • Bonus
  • Annual Leave
  • EPF
  • SOCSO
  • EIS
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