Automotive Technical Support Executive
Aisin Asia Sales Malaysia Sdn Bhd Kuala Lumpur Full-time
Automotive technical and technology certificate or above
- Hands on experience in automotive repair and maintenance jobs
- Work independently to analyze a problem, identify the root cause, and document the results
- Good written and verbal communication skill in Malay & English
- Familiar with MS Office, such as Excel, Word, PowerPoint, Outlook
- Malaysia with valid class 3 driving license
- Travel within Malaysia and overseas occasionally
- Familiar with Malaysia automotive parts industry will be an added advantage
- Able to start work within a short notice
- The overall goal of this position is to provide timely and accurate automotive technical support to customers, suppliers and other teammates
- Trial fitment and evaluation for newly developed products
- Diagnose and troubleshoot parts claim and produce necessary reports with clear technical explanation
- Analyses parts claim situation and provide feedback to improve support process and enhance product quality
- Support Business Development Team and Marketing Team from automotive technical perspective to find out unique selling points for our products
- Support Marketing Team in technical perspective to find out common market practices to better publish our product strength in social media
- Evaluate and compare competitor products to support Business Development Team in launching suitable products to enhance business
- Conduct demonstration and presentation to different audiences for proper handling and installation of parts
- Assist in the development and updating of technical manuals, bulletins, and training materials
- Participate in regular team meetings to discuss common issues and share solutions
- Garage knock door project , to promote our AISIN & ADVICS products
- Engage workshop connection to gather actual workshop practices or common mistakes during installation or actual product pain point of our products
- Remuneration package will be commensurate with Candidate's experience and suitability
- 5 days a week
- Opportunity for Career Advancement
- Located near Mid Valley
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Annual Bonus
- Allowance Provided
- 5 Working Days
- Flexible Working Hours
- Medical Insurance
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