Customer Service Cum Administrative Assistant - Ampang Jaya
Doricon Optics International Sdn Bhd Ampang Jaya Full-time
Minimum Diploma or higher.
- Fluent in English
- Preferably with outspoken personality.
- Presentable outlook and personality.
- With Customer Service experiene is added advantage
- Computer Literate
- Fresh graduate is encourage to apply too.
- Willing to work in Shifts
- Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
- EPF, SOCSO included
- Min 12 Days Annual Leave per year
- We provide medical coverage, You may claim up to the limit of your position
- Bonus
- Overtime allowance
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