Customer Service
TTMC Welding Supplies Sdn Bhd Ampang Jaya
Job Description
Contract Type Full-time
Job Type Non-Executive
Experience Level < 1 year
Job Categories Customer Svc/Call Centre
Minimum Education Required
Language Required Bahasa Malaysia
Nationality Preferred Malaysians Only
Gender Preferred Female Only
- Process sales orders accurately and efficiently to ensure timely fulfillment and delivery to customers.
- Provide excellent customer service by handling inquiries and resolving issues promptly and professionally, or escalating them when necessary.
- Coordinate closely with the sales team to ensure smooth communication and workflow.
- Handle customer communication via phone, email, and WhatsApp, providing necessary information and assistance.
- Maintain accurate records of customer interactions and transactions.
- Ensure consistent, high-quality service to all customers.
- Liaise with internal sales personnel to prepare and send quotations.
- Perform any other duties assigned by management from time to time.
Job Details
Job Info & RequirementContract Type Full-time
Job Type Non-Executive
Experience Level < 1 year
Job Categories Customer Svc/Call Centre
Minimum Education Required
- Fresh graduates are encouraged to apply.
- Candidates must possess at least SPM / Diploma qualification.
- Basic knowledge of AutoCount and Microsoft Office.
Language Required Bahasa Malaysia
Nationality Preferred Malaysians Only
Gender Preferred Female Only
Own Transport Car/Van
Salary & Other benefitsSalary RM 2,500 to RM 3,500 per month
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