[ref. j6591004] Mandarin Customer Success Specialist (August)
Agensi Pekerjaan JobScoper Sdn Bhd Kuala Lumpur Full-time
Language Requirement: Excellent in English & Mandarin in terms of verbal, written and comprehension
- Education level : SPM and above
- Candidates with call centre experience will have added advantage
- Strong ability to turn support calls into sales opportunities
- Passion to do sales and achieve target
- Fresh Graduates are encourage to apply
- Handle incoming calls using proper sales and customer service practices throughout the interaction.
- Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses.
- Resolve issues within our support scope, guiding towards third-party solutions or paid consultations when necessary.
- Troubleshoot client products to ensure a one-call resolution.
- Achieve metrics like First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales.
- Exhibit excellent interpersonal skills and thrive in a fast-paced, high-volume environment.
- Open to working in rotational shifts.
- Optic & Dental
- Insurance
- EPF, Socso
- Annual Leave
- Career Progression
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• Strong attention to detail and emotional resilience.
• Ability...
Agensi Pekerjaan Tetap Hangat Sdn BhdKuala Lumpur
We are seeking a motivated and enthusiastic people to join customer technical support team. If you are fresh graduate and able to speak Mandarin eager to kick start your new journey in a dynamic environment, we encourage you to apply!
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