Client Services Manager
New Long Shine Sdn Bhd Johor Bahru Full-time
Minimum 1 year of service experience in the electronics industry
- Knowledge of process and application is an added advantage
- Experience or familiarity with SMT (Surface Mount Technology) equipment such as:
- Strong communication, organizational, and technical skills
- Good problem-solving and analytical abilities
- Willingness to travel locally and overseas
- Able to work independently with a proactive and hardworking attitude
- Fresh graduates are encouraged to apply
- Lead the setup, installation, commissioning, servicing, and maintenance of equipment at customer sites
- Provide application and technical support to ensure optimal equipment performance
- Identify and develop new customers, ensuring projects are completed on time and within budget
- Deliver after-sales service and maintain strong customer relationships
- Support the sales team with technical knowledge, product demonstrations, and proposal preparation
- Manage and guide the service team in delivering on-site customer training
- Provide 24/7 on-call support for troubleshooting and resolving customer issues
- Lead involvement in new equipment setup and hardware integration for customer purchases
- Conduct analysis on equipment performance, hardware issues, and preventive maintenance data
- Drive continuous improvement in service processes and system reliability
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Health Insurance
- Medical Insurance
- Training Provided
- Allowance Provided
- Medical and Hospitalisation Leave
- 5 Working Days
Klinik Pergigian V-SmileJohor Bahru
Minimum education: SPM
• Able to communicate fluently
• Customer service oriented and friendly disposition
• Possess initiative, proactive and able to multi-task
• Computer literate
• Patient registration, medicine dispensary, payment,...
Hiredly XJohor Bahru
Provide timely and accurate job updates to meet client expectation
• Manage workload effectively to ensure service quality
• Use dashboards to track tasks, ensure transparency, and meet KPIs
• Deliver accurate and timely reports to clients...
New Long Shine Sdn BhdJohor Bahru
Minimum 1 tahun pengalaman servis dalam industri elektronik
• Pengetahuan dalam proses dan aplikasi merupakan satu kelebihan
• Pengalaman atau kebiasaan dengan peralatan SMT (Surface Mount Technology) seperti:
• Ketuhar reflow, mesin pematerian...