Customer Service_chinese
Manpower Staffing Services (Malaysia) Sdn. Bhd. Kuala Lumpur Full-time
Role – Customer Service
Location – KL Sentral
DOJ: 27th Jun (Friday)Shift: 24/7 / Rotational Shifts
Basic Salary: Freshers (3200-3500) + 300 KPI + Night Shift Allowance.
- Mandarin - Local Malaysian (Simplified) - Speak/Read/Write
- Market - Taiwan
- Education: SPM/Diploma, with 1 year CS experience 9h
- Fresh Graduates can apply (Bachelor), exposure and knowledge in CS (handling email, chats, outbound calls)
- No-Buyout, must be available to start ASAP.
- Good English Communication Skills (B2)
- SVAR test is applicable
- Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
- Managing and monitoring social medial platforms
- Replying email within TAT timeline
- Handling day to day escalation from customers.
- 5 days working
- Minimum 1 Year of Experience in Customer Service Required.
- EPF & SOCSO
- Medical leave
- Annual leave
- Rest & relax area.
Agensi Pekerjaan Career International FOS Sdn BhdKuala Lumpur
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• Diploma / Degree with minimum 6 months CS experience can apply
• Willing to work 24/7 rotational shifts
• Able to write traditional mandarin
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