IT Support (Full Time)
Job description
Mandarin speaking will be a bonus point. 懂得中文优先考虑
SCOPE OF WORK:
Responsible for supporting & training in POS system hardware & software. Maintenance and troubleshooting of Local Area Network (LAN), Wide Area Network (WAN), POS hardware, software, and related data communications links. Assists in the implementation and development of LAN/WAN, POS solutions and creates documentation, standards and procedures to support those systems.Works with Agency representatives to troubleshoot and maintain data/voice communication and connectivity solutions. This position provides online & on-site installation, maintenance and troubleshooting efforts for POS systems nationwide.
SPECIAL REQUIREMENTS :
Temporary schedule changes or off hours work (non-business hours), including overtime, may be required to allow for planned installations and upgrades or for other work that cannot be done without major disruption to users and network systems within core business hours.Out station travel may be required. Completion of all courses required to qualify to maintain the POS software and hardware of the clients.
Performs diagnosis, troubleshooting and oversees resolution of POS hardware, software and network problems.
Diagnoses and troubleshoots and resolves problems with communications links, including but not limited to LAN Switching, Routing Protocols, etc.
Job Type: Full-timePay: RM3,500.00 - RM4,500 per month
Benefits:
- KPI (Key Performance Indicator)
- Performance Bonus
- Yearly Bonus
- Cell phone reimbursement