Operations Manager
Kin Health Century Sdn Bhd Iskandar Puteri Full-time
Pengalaman dalam operasi kedai/pengurusan rantaian (Spa/Runcit/F&B diutamakan)
- Kemahiran analisis data yang kukuh (memahami P&L/KPI/struktur kos)
- Pemikiran pengurusan jualan dan prestasi (meningkatkan purata nilai transaksi/kadar penukaran keahlian)
- Pengalaman pengurusan pasukan (pasukan kaunter hadapan + juruteknik)
- Kemahiran menyelesaikan masalah dan pelaksanaan
- Keupayaan untuk mengurus pelbagai operasi kedai secara bebas
- Biasa dengan WhatsApp/operasi sistem asas
- Bertanggungjawab dan berorientasikan hasil
- Bertanggungjawab untuk keseluruhan operasi kedai dan sasaran prestasi
- Memantau hasil, kos dan keuntungan (P&L)
- Mengoptimumkan prestasi jualan (nilai transaksi purata / kadar penukaran / kadar pelanggan berulang)
- Mengurus pasukan (kaunter hadapan + juruteknik) dan penjadualan
- Memastikan kualiti perkhidmatan dan kepuasan pelanggan
- Mengendalikan isu pelanggan dan meningkatkan reputasi (Google / Xiaohongshu)
- Menyusuli keberkesanan kempen pemasaran dan kadar penukaran
- Mengoptimumkan proses operasi dan struktur kos secara berterusan
- EPF
- SOCSO
- EIS
- Annual Leave
- Medical and Hospitalisation Leave
Timesfly International (Malaysia) Sdn. Bhd.Johor Bahru, 13 km from Iskandar Puteri
payroll, employee relations, training, and performance management.
• Ensure legal compliance with local labor laws and statutory requirements (EPF, SOCSO, EIS).
• Manage administrative operations, including office facilities, general services...
Agensi Pekerjaan & Perundingcara Bright Prospect Sdn BhdJohor Bahru, 13 km from Iskandar Puteri
Operations
• Managing day-to-day store operations, including opening and closing procedures.
• Ensure compliance with company policies, procedures, and visual merchandising standards.
• Maintain optimal stock levels and ensure accurate inventory management...
Kin Health Century Sdn BhdIskandar Puteri
Experience in store operations/chain management (Spa/Retail/F&B preferred)
• Strong data analysis skills (understands P&L/KPI/cost structure)
• Sales and performance management mindset (increases average transaction value/membership conversion...