Senior Executive, Branch Operations

Company :

• Assist in overseeing the daily operations of the branch, ensuring smooth sales and service functions.
• Provide excellent customer service, addressing client inquiries, and ensuring their needs are met promptly and professionally.
• Support in promoting and selling security products and services, helping customers select the right products for their needs.
• Collaborate with the sales team to identify potential business opportunities and contribute to driving sales growth.
• Ensure compliance with safety and operational standards within the branch.
• Develop and maintain strong relationships with clients, particularly those in the plantation industry, to support business growth.
• Continuously expand technical knowledge of machinery and stay updated on the latest industry trends.
• Monitor branch operations, ensuring sales and service objectives are met efficiently.
• Assist in implementing strategies to achieve sales targets and improve customer satisfaction.
• Contribute to maintaining and enhancing relationships with plantation companies and other clients.
• Ensure effective and efficient service delivery, assisting with resolving any issues in a timely manner.
• Support training and development for branch staff, promoting a culture of continuous learning and improvement.
• Monitor market trends and competitor activities to provide insights for growth opportunities.