Ampang Jaya - Administrative Assistant/Receptionist

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person to fulfil the role of a Front Desk & Admin Executive.

The person must be able to work on one day of weekends (either Saturdays and/or Sundays) + 4 days weekdays.

A brief job description of the role:

• Interact with customers in person, on the phone and online, attend to their enquiries and requests.
• Identify customer needs and take proactive steps to maintain and improve customer experience.
• Handle general administrative tasks and coordinate and schedule meetings, appointments, and travel arrangements for senior executives and staff members.
• Prepare reports, presentations, and other documentation for meetings and presentations.
• Organize and maintain physical and electronic files, records, and databases, ensuring accuracy and confidentiality.
• Oversee office supplies inventory and place orders when necessary.
• Serve as the point person for maintenance, mailing, shipping, and purchasing requests.
• Liaise with external vendors, suppliers, and clients to ensure smooth business operations.
• Provide administrative support to various projects, as assigned.

Qualifications:

• Proven experience as a receptionist, administrative assistant, or similar role (preferred 1–2 years preferred).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Skills and Competencies:

• Excellent verbal and written communication skills in English (compulsory) and Mandarin (preferred); additional languages are a plus.
• Strong organizational and time-management skills.
• High level of professionalism and a pleasant, approachable demeanor.
• Attention to detail and ability to maintain confidentiality.
• Good interpersonal skills and ability to work well with people at all levels.
• Proactive and able to work independently with minimal supervision.