Customer Support Engineer
New Long Shine Sdn Bhd Batu Pahat Full-time
Min 1 year Service Experience in Electronics Industries
- With Process & Application knowledge will be added advantage
- Related knowledge & experience in SMT Electronic Industries for SMT Equipment, Reflow, Wave Soldering, Selective etc.
- Possesses strong communication skill, organization, technical expertise
- Problem solving abilities
- Willing to travel locally/overseas
- Hardworking and Independent
- Fresh graduate are welcome to apply
- Provide on-site technical support and troubleshooting for our clients' equipment and systems.
- Provide on-site training to customers, 24/7 on call to support customers issue on site.
- Actively involved in the new equipment hardware and setup on new machine purchases by customer.
- Drive analysis at equipment, hardware and preventive maintenance and repair data .
- Install, configure, and test new equipment to ensure optimal performance and client satisfaction.
- Respond to service requests and emergency calls in a timely and efficient manner.
- Document all service activities, including repairs, maintenance, and installations, in detail.
- Collaborate with the sales and engineering teams to understand client needs and provide technical solutions.
- Maintain a clean and organized workspace and ensure proper handling of tools and equipment.
- Assist in training clients on the proper operation and maintenance of equipment.
- Contribute to the continuous improvement of service processes and procedures.
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Health Insurance
Merison (M) Sdn BhdBatu Pahat
Familiar with NAV system is preferred
• Able to work independently and with minimum supervision
• Responsible and willing to learn
• Handle customer inquiries and provide administrative support
• Prepare invoices and ensure accurate documentation...
Topmix Resources Sdn BhdBatu Pahat
Detail-oriented, organized, and able to handle multiple tasks with tight timelines.
• Problem-solving skills and ability to respond to customer issues professionally.
• Positive attitude, proactive, and able to work independently with minimal...
Diamond & Platinum Sdn BhdBatu Pahat
Responsibilities:
• Provide excellent customer service through personalized assistance and product knowledge.
• Drive sales by meeting targets and promoting products effectively.
• Maintain a high standard of showroom presentation and product...