Customer Service Executive (Retail Sales) - Southkey Midvalley

Responsibilities:

• Provide excellent customer service through personalized assistance and product knowledge.
• Drive sales by meeting targets and promoting products effectively.
• Maintain a high standard of showroom presentation and product displays.
• Handle administrative tasks, including processing transactions and keeping accurate records.

Company Benefits:

• 8 rest days per month (~Five (5) work days a week)
• Full day and shift work arrangement
• Meal Allowance
• Overtime pay
• On-the-job Training
• High sales performers enjoy attractive commissions and incentives
• Sales Excellence Awards | Overseas Incentive Trip with Cash Allowance
• Medical & dental claim benefit and group insurance coverage
• Comfortable and Luxurious Working Environment

Work Locations under Diamond & Platinum:

• Southkey Midvalley, Johor Bahru [immediate]
• The Mall, Brunei [immediate]
• Queensbay Mall, Penang [immediate]
• IOI City Mall, Putrajaya [immediate]
• The Curve, Petaling Jaya [immediate]
• Ipoh Parade, Perak
• Setia City Mall, Shah Alam
• Sunway Pyramid, Petaling Jaya
• Midvalley, Kuala Lumpur
• One Utama, Petaling Jaya
• Gurney Plaza, Penang

Requirements:

• Minimum SPM/Diploma or Degree in any related discipline
• Preferably with retail sales, customer service or hospitality experience
• Proficiency in English, Bahasa Malaysia & Chinese (added advantage for serving diverse clientele)
• Good interpersonal skills and a pleasant personality
• Sales-driven and result-oriented
• Willingness to work on Weekends, Public Holidays and retail hours
• Added advantage for those with jewellery sales background, GG, GIA or Jewellery Design qualifications