Internship IT Support Internship

apartmentEmmanu EL Solutions(M) Sdn Bhd placeAmpang Jaya descriptionInternship calendar_month 
About the Role:

We are seeking a proactive and tech-savvy IT Support Intern to join our team. This internship offers hands-on experience supporting our software products and assisting clients with technical issues related to accounting, payroll, and POS systems

Key Responsibilities:
  • Assist in troubleshooting hardware, software, and network issues
  • Provide online technical support to customer via email, phone, WhatsApp.
  • Set up and configure computers, printers, and other IT equipment for customer and internal staff.
  • Support the IT team with daily tasks and projects
  • Provide first-level technical support for SQL accounting, payroll, and POS software
  • Assist in software installation, configuration, and updates
  • Troubleshoot user issues and escalate complex problems to senior technicians
  • Maintain accurate support logs and documentation
  • Support internal IT tasks such as hardware setup and network maintenance
What You’ll Gain:
  • Practical experience supporting business-critical software
  • Exposure to SQL-based systems and real-world troubleshooting
  • Mentorship from experienced IT professionals
  • Opportunity to develop technical and interpersonal skill
Requirements:
  • Currently pursuing a diploma or degree in Information Technology, Computer Science, or a related field
  • Basic understanding of computer systems, networks, and troubleshooting
  • Good communication and problem-solving skills
  • Eagerness to learn and work in a team environment
apartmentEmmanu EL Solutions(M) Sdn BhdplaceKajang, 18 km from Ampang Jaya
About the Role: We are seeking a proactive and tech-savvy IT Support Intern to join our team. This internship offers hands-on experience supporting our software products and assisting clients with technical issues related to accounting, payroll...
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