Sales Operations - Reporting Analyst (Tableau & CRM) - Salesforce

apartmentAccenture Malaysia placeKuala Lumpur scheduleFull-time calendar_month 

Job Responsibilities:

  • Conduct data analysis, spotting data trends, performing gap analysis, generating reports, and recommending improvements to current business metric collection process
  • Produce and deliver tracking and reporting for Key Performance Indicators (KPIs)
  • Design key dashboards and scorecards for Senior Leadership and Business Unit Team Leaders, Training Team, Quality Analysts, etc.
  • Perform ad hoc data analysis to support business initiatives
  • Address reporting and data related questions from the team
  • Seek opportunities to drive innovation and process improvement through data driven decision making
  • Own weekly/monthly/quarterly operating rhythms (pipeline reviews, forecast calls, QBRs, business reviews).
  • Create agendas, pre-reads, action tracking, and follow-through to ensure decisions turn into execution.
  • Partner with Sales Leadership to define success metrics and operational expectations.
  • Identify operational bottlenecks (handoffs, approvals, deal desk dependencies) and propose fixes.
  • Ensure change management when new processes, policies, or tooling are introduced.
business_centerHigh salary

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