Sales Enablement (Digital Tools) - Senior Manager New

apartmentMonroe Consulting Group placeKuala Lumpur calendar_month 

Executive recruitment firm Monroe Consulting Group's Technology Division is partnering with a Fintech company that that enables banking & financial service leaders to deliver faster products & services to customers.

This role is responsible for strengthening sales productivity and revenue scalability by building and evolving digital enablement tools and commercial operating frameworks. The position leads the design, rollout, and continuous enhancement of sales systems, workflows, and governance models to ensure efficient execution across the revenue lifecycle.

The ideal candidate blends strategic thinking with hands‑on execution, bringing experience in sales systems, automation, and cross‑functional process transformation. This is a senior role that balances long‑term enablement strategy with day‑to‑day operational delivery.

Key Responsibilities

Sales Systems & Digital Enablement
  • Architect and enhance end‑to‑end sales workflows covering prospecting, deal execution, and revenue realization
  • Lead the improvement of CRM platforms, sales automation features, contract management tools, and performance reporting
  • Design internal tools and dashboards that strengthen pipeline visibility, forecasting reliability, and execution discipline
  • Translate commercial needs into technical requirements in partnership with technology and product teams
Sales Operations & Performance Governance
  • Establish structured operating rhythms, performance measurement frameworks, and KPI tracking standards
  • Enable insight‑driven sales decisions through analytics, reporting, and funnel diagnostics
  • Implement consistent onboarding, compliance, and risk‑management processes for partners and intermediaries
  • Improve accountability and transparency through standardized, digitized sales processes
Commercial Enablement & Scalability
  • Support leadership teams in optimizing commercial models, pricing structures, and revenue mechanics
  • Standardize go‑to‑market execution approaches across regions or business lines
  • Build scalable operating frameworks that support expansion while maintaining governance and control
  • Identify inefficiencies in sales execution and lead continuous improvement initiatives
Cross‑Functional Leadership & Change Adoption
  • Collaborate closely with Sales, Operations, Finance, Product, and Technology teams to align systems and workflows
  • Coordinate with regional or cross‑border stakeholders where applicable
  • Drive adoption of new tools and processes through training, communications, and change‑management efforts

Required Skills & Experience

Experience & Background
  • Minimum 10 years of experience in sales operations, commercial enablement, or revenue optimization roles
  • Demonstrated success designing or improving CRM and lead‑to‑revenue systems
  • Strong expertise in sales performance management, pipeline oversight, and incentive governance
  • Experience leading cross‑functional transformation or system‑driven change initiatives
  • Exposure to high‑growth, technology‑led, or complex commercial environments is an advantage
Skills & Capabilities
  • Strong commercial judgment with the ability to convert strategy into structured operating models
  • Data‑literate and comfortable working with performance dashboards and analytics
  • Effective stakeholder manager with the ability to influence across functions
  • Results‑oriented, detail‑driven, and execution‑focused
  • Comfortable operating in fast‑moving, evolving business environments
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