Office Administrator/Administrative Assistant

We are looking for a reliable, organized, and detail-oriented Administrative Assistant / Operations Support team member to help support daily business operations. This role is ideal for someone who is responsible, good with systems, comfortable speaking with customers, and able to handle data-entry tasks with accuracy.

The right person will help keep the business running smoothly by contacting customers, updating information in our system, entering new stock, uploading products, checking for system errors, and supporting day-to-day administrative needs.

As our Administrative Assistant / Operations Support, you will:

• Contact customers through phone, email, text, or messaging platforms when needed
• Provide basic customer support and follow up on customer requests
• Enter new stock and inventory information into the system
• Upload new products into the system with accurate details, pricing, descriptions, and images
• Update product listings and inventory records as needed
• Regularly check the system for errors, missing information, duplicates, or other issues
• Report system flaws, mistakes, or inconsistencies to management
• Keep customer, product, and inventory records organized and up to date
• Assist with order updates, product information, and administrative follow-ups
• Support daily business needs and help ensure tasks are completed on time
• Maintain accuracy, confidentiality, and professionalism in all work