Thai-Speaking People & Admin Support Specialist - Seberang Perai

HR Experience – Minimum 1 year of experience in Human Resources functions

• Educational Background – Preferred qualifications in HR Management, HRIS, or related disciplines
• Problem-Solving Skills – Strong capability to research, analyze, and listen actively to resolve inquiries effectively
• Customer Support Experience – Background in customer service; basic HR knowledge is a plus
• Language Proficiency – Must be able to speak Thai and English at a B1 level or above
• Employee Support – Act as a friendly and reliable contact point for employees via phone, email, and chat
• HR Inquiry Resolution – Address queries on payroll, leave, time off, and benefits with empathy and professionalism
• Case Management – Manage employee requests efficiently using internal tools and support platforms
• Problem Solving – Use critical thinking and sound judgment to resolve moderately complex or sensitive issues
• Policy Compliance – Ensure all actions follow HR policies, procedures, and meet compliance standards
• Record Keeping – Maintain accurate documentation within the case management system
• Training Provided – Build essential skills through comprehensive onboarding and training programs
• Working Hours – Standard 5-day workweek: Monday to Friday, 8:00 AM to 5:00 PM
• Commission – Enjoy performance-based commission on top of your base salary
• Career Growth – Unlock promotion pathways and long-term career advancement opportunities
• Learning Resources – Access to global learning platforms and ongoing development tools
• Housing Allowance – Benefit from a housing allowance to help support your living expenses