Customer support
about the company
We’re a fast-growing startup offering booking solutions for Asian tour groups, expanding globally. We value teamwork, flexibility, and provide strong training to support your growth.
about the job
This role involves building partnerships with restaurants, supporting customers and tour guides, managing data, and helping expand markets in Southeast Asia. You'll play a key part in improving our platform and ensuring smooth operations while working remotely with flexible hours.
about the manager/team
You’ll be working with a friendly, collaborative team that values clear communication and continuous improvement. The manager encourages a supportive environment where everyone’s ideas are heard, helping you grow and succeed in your role.- key responsibilities
Expand and sign partnerships with restaurants and merchants.
Provide customer support to merchants and tour guides regarding dining arrangements.
Manage and update restaurant data in the system regularly.
Identify issues and suggest product improvements with a proactive mindset.
Assist in market expansion efforts in Malaysia.- skills
- qualifications
- education
Associate Degree/Diploma
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