Office 365 and Intune Administrator
As White Sdn. Bhd. Kuala Lumpur Full-time
Job Description
The Opportunity
Join a leading force in sustainable manufacturing! Our partner is one of the leaders in cutting-edge packaging, reuse, and recycling solutions across Australia, New Zealand, and beyond. With a mission to create a more sustainable world, they work with major brands to reduce environmental impact through innovation and smart design.This is your chance to be part of a purpose-driven team that’s shaping the future of sustainable business.
We’re seeking a skilled Office 365 and Intune Administrator to join the Manila team and play a critical role in supporting modern workplace technology. In this role, you’ll manage and optimize Office 365 services and ensure smooth Intune infrastructure performance across the business.From troubleshooting mail flow issues to enforcing compliance policies and deploying secure, scalable device configurations, your support will ensure employees across the organization are empowered with secure and efficient digital tools. ASW Global operates on a Hybrid model. This role will primarily be on a work-from-home set up but is expected to report in our ASW BGC, Taguig office as needed.
The shift will follow the Australian business hours and thus will be working from 6am - 3pm Manila time.
Key Responsibilities- Manage Office 365 user accounts, groups, licenses, and dynamic distribution lists to ensure accurate access control and compliance across the organization.
- Troubleshoot a wide range of Office 365 issues, including mail flow disruptions, calendar sync errors, and mailbox access or performance problems.
- Configure and administer Microsoft Intune for mobile device and application management (MDM/MAM), including enforcement of compliance and configuration policies.
- Maintain the scalability, performance, and security of Intune services through proactive monitoring, troubleshooting, and implementation of security baselines.
- Develop and manage automation scripts to streamline recurring tasks and ensure operational efficiency in both Office 365 and Intune environments.
- Evaluate end-user device software to identify outdated or redundant applications, and update deployment scripts using the PowerShell Application Deployment Toolkit (PSADT).
- Collaborate with technical teams to test and validate application updates across device models, ensuring system compatibility, performance, and smooth deployment.
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
- At least 5 years' proven experience in administering Office 365 services including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
- At least 3-5 years' experience in Microsoft Intune for device and application management, including compliance policies, enrollment, and security baselines.
- Proven experience in PowerShell scripting, including experience with PowerShell Application Deployment Toolkit (PSADT) for automating software deployment tasks.
- Skilled in troubleshooting mail flow, calendar synchronization, Intune-related issues, and optimizing service performance through reporting and analysis.
- Demonstrated ability to evaluate and streamline end-user software environments, ensuring compatibility and efficiency across device models.
- Excellent communication skills with the ability to document processes clearly and collaborate effectively with cross-functional technical teams.
- A diverse, inclusive, and supportive company culture.
- Competitive remuneration.
- Opportunity to collaborate and work with global clients and stakeholders.
- Medical benefits.
- Great Paid Leave entitlements.
- Team outings, travel opportunities, company parties/events, and other exciting activities.
- Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
- Industry and role-related training.
- Ongoing career opportunities.
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Kedai Cetak KLKuala Lumpur
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