Marketing Admin Cum Customer Service Executive
Beutea Holding Sdn Bhd Ampang Jaya Full-time
Diploma or Degree in Marketing, Communications, Business Administration, or related field.
- 1–2 years of experience in customer service, social media management, or marketing support (fresh graduates are welcome to apply).
- Strong verbal and written communication skills in multiple language will be advantages (English, Bahasa Melayu & Bahasa Cina).
- Comfortable working with mobile app interfaces, Excel/Google Sheets, and CRM or helpdesk tools.
- Ability to manage multiple platforms and inquiries simultaneously in a fast-paced environment.
- Strong attention to detail, problem-solving skills, and a customer-centric mindset.
- Familiarity with social media platforms (Instagram, Facebook, TikTok, etc.) and digital marketing trends.
- Basic knowledge of design tools (e.g., Canva, Photoshop) is an added advantage.
- Willing to work on weekends or public holidays on a rotational basis when campaigns are active.
- Respond promptly and professionally to customer inquiries via social media and email.
- Assist with app-related issues and basic troubleshooting.
- Maintain accurate customer interaction records.
- Support the marketing team by managing content scheduling and responding to social media engagement.
- Gather customer feedback and insights to help improve the app experience and marketing efforts.
- Liaise with external parties and vendor to update menu pricing and details across both the mobile app and POS system.
- Issue vouchers as required for promotions, refunds, or customer compensation.
- Collaborate with internal teams to resolve complex customer issues.
- Annual Leave
- EPF
- SOCSO
- EIS
- Staff Discount
- 5 Working Days
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• Ability to work on rotational shifts including weekends and Public Holidays to support 24x7 Call Centre service operations
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Intelek Staffing Services Sdn. Bhd.Ampang Jaya
Position: Customer Service Executive
Tenure: 12 Months Contract - Renewable
Salary: RM 2500.00
Working Hours: Monday - Friday / 8.30 am - 5.30 pm
Working Location: Uptown 5, Damansara, Petaling Jaya, Selangor
Job Descriptions:
• Assist...
Beutea Holding Sdn BhdKajang, 18 km from Ampang Jaya
Diploma or Degree in Marketing, Communications, Business Administration, or related field.
• 1–2 years of experience in customer service, social media management, or marketing support (fresh graduates are welcome to apply).
• Strong verbal...