Technical Support Executive
Controls Handling Engineering Sdn Bhd Subang Jaya Full-time
Diploma/Degree in engineering or related field
- Good problem-solving skills and technical knowledge
- Able to communicate clearly and patiently with customers
- Experience in tech support is an advantage
- Provide first-level technical support to customers
- Troubleshoot and resolve technical issues via phone, email, or remote tools
- Escalate complex problems to the relevant team
- Ensure timely and effective follow-up
- EPF / SOCSO/BONUS
- Annual Leave
- Training provided
- 5 days week
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you'll be the first line of technical assistance in helping customers and partners to resolve technical issues. This role also offers a mix of technical support in pre- and post-sales support, troubleshooting, and collaboration with cross-functional teams...
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• Minimum 1 to 2 years working experience in IT support.
• Fresh graduate are welcome to apply.
• Good understanding of IT support services, infrastructure and security.
• Ensure the day-to-day operation support...
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Provide ongoing technical support to customers via telephone and email regarding product-related issues.
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• Assess...