Mandarin Service Engineer (Night Shift)
JLCPCB Kuala Lumpur Full-time
Education: Diploma in Engineering or above,(or any related field Electrical/Mechanical/Industrial/Chemical/IT, etc.)
- Skills: Excellent communication skills, strong problem-solving skills, and efficient teamwork.
- Language Skills: Good written and spoken English and Mandarin (can be used as working languages).
- Other Requirements: Flexible thinking, strong learning ability, and excellent communication skills.
- Handle customer inquiries via email and online platforms, provide technical support for electronic/mechanical products, and follow up on orders throughout the entire process.
- Coordinate with internal production and logistics departments to ensure efficient delivery of customer orders and resolve any unexpected issues during the delivery process.
- Maintain customer relationships, handle after-sales issues and complaints, and regularly collect and provide feedback on customer needs to optimize service processes.
- Support the achievement of team goals and adapt to both day and night shifts.
- Five-day work week
- Overtime pay is provided
- Computer and internet access provided
- Night shift allowance of RM 1,540/month
- Career Development: We provide an excellent platform for employees to develop their professional skills and achieve career advancement.
- Supportive Environment: We have a professional team ready to guide and support your career development, including paid training.
- Excellent Corporate Culture: A typical engineering culture that promotes freedom and values technology and efficiency.
- EPF, SOCSO
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