Customer Service Representative (Cantonese Speaker) - Support Hong Kong Market
Gogo Tech Ltd Kuala Lumpur Full-time
Location: Megan Avenue 2 (Nearby MRT/ LRT)
Working Arrangement: 5 days in office (Duty Roster between 7am to 12am, with 8 working hours per day)
We’re looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. You’ll help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online.Shift work is required, and fresh graduates are encouraged to apply, we value a positive attitude and a willingness to learn. If you have more experience, we’d be happy to consider you for a senior role.
What You Will Deliver- Handle customer queries and logistics arrangements via phone and online platforms.
- Resolve customer concerns and complaints with a positive and helpful attitude.
- Maintain professional customer service, creating a great experience for customers.
- Assist Team Leaders in senior positions.
- Participate in shift-based work schedules.
- Proficient in spoken and written Cantonese, Mandarin, and English.
- Minimum of SPM or Diploma.
- Fresh graduates are welcome to apply; prior customer service experience is an advantage but not required.
- Strong communication skills, problem-solving ability, and attention to detail.
- A positive attitude, eagerness to learn, and strong teamwork skills.
- Competitive salary package with attractive attendance bonus & other incentive bonus.
- Fixed allowances including meal and transport.
- On-job training.
- A company promotes learning, continuous improvement, and personal growth.
- Rotational shifts: Morning, Noon, and Night (ending by 12am) — no overnight shifts
UBASE Asia Sdn BhdKuala Lumpur
the right methods/tools.
• To perform any other duties as assigned.
Employee Benefits
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