Customer Service Executive (Mandarin Speaker)
Agensi Pekerjaan JobScoper Sdn Bhd Petaling Jaya Full-time
Possess at least a Secondary/SPM/'O' Level certification.
- Open to fresh graduates and entry-level candidates.
- Demonstrate excellent customer service and interpersonal skills.
- Exhibit strong written and verbal communication abilities.
- Proficient in Mandarin language to effectively communicate with Mandarin-speaking customers.
- Capable of problem-solving and conflict resolution in a customer service setting.
- Practice active listening to understand customer needs and provide appropriate solutions.
- Must be able to work Onsite in Petaling Jaya.
- Provide excellent customer service to Mandarin-speaking clients, addressing inquiries and resolving issues promptly and professionally.
- Communicate effectively with customers via phone, email, and chat in Mandarin to understand their needs and provide appropriate solutions.
- Utilize strong problem-solving skills to identify the root cause of customer issues and implement effective resolutions.
- Actively listen to customer feedback and escalate complex issues to senior team members as needed.
- Collaborate with other team members to ensure consistent and high-quality customer service delivery.
- Annual Leave
- Medical Leave
- Job Training Provided
- EPF/SOCSO/EIS
- Plenty Career Growth Opportunities
- Company Activities
- Nearby public transportation
- Work-Life Balance
Agensi Pekerjaan JobScoper Sdn BhdPetaling Jaya
Possess at least a Secondary/SPM/'O' Level certification.
• Open to fresh graduates and entry-level candidates.
• Demonstrate excellent customer service and interpersonal skills.
• Exhibit strong written and verbal communication abilities...
Agensi Pekerjaan JobScoper Sdn BhdPetaling Jaya
Calon mesti mempunyai sekurang-kurangnya Sijil Pelajaran Malaysia (SPM) atau kelayakan 'O' Level.
• Kemahiran komunikasi yang sangat baik, terutamanya dalam Bahasa Mandarin (bertulis dan lisan) adalah wajib.
• Keupayaan untuk bertutur dalam Bahasa...
Hiredly XPetaling Jaya
Job Responsibilities:
• Provide timely and professional support to international and local customers through inbound/outbound calls, emails, and chat.
• Handle customer inquiries and service tickets efficiently based on defined service workflows...