Customer Service Representative

Required language(s): Bahasa Malaysia, English

• Applicants must be willing to work at Jalan Cochrane Cheras
• Preferably experienced in Customer Service.
• Must be able to work on weekends and public holidays.
• Training will be provided.
• FRESH GRADUATES are encouraged to apply.

APPLY NOW ! Please submit an up-to-date CV when applying. Be quick we are excited to receive your application soon!

• Maintain a self-starter attitude while process sales transactions and providing excellent customer service
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Record all customer requests and forward those requests to the proper departments
• Building customer relationships
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Answer all customers’ questions and provide relevant information
• Make sure that all products are delivered to customers in a timely manner
• Ensure the standards set forth by the company are maintained by all personnel at all times
• Collaborate with sales teams in meetings by bringing a friendly, can-do attitude, and practice reliable and punctual attendance
• EPF / SOCSO
• Uniform