Customer Service Representative - Kuala Lumpur
Heal Oasis Sdn Bhd Kuala Lumpur Full-time
Must be fluent in Mandarin, English & Bahasa Malaysia
- Role includes front desk reception, appointment handling, and customer communication
- Work Location - Damansara Heights
- Handle customer inquiries via phone, email, or chat.
- Provide accurate information about products or services.
- Resolve customer issues and complaints promptly and professionally.
- Process orders, returns, and refunds when needed.
- Maintain customer records and update account information.
- Follow up with customers to ensure satisfaction.
- Work closely with other teams to resolve customer concerns.
- Meet performance targets such as response time and customer satisfaction.
- EPF and SOCSO
- EIS (Employment Insurance System)
- Annual leave, medical leave & public holidays
- Professional training — no experience needed
- Comfortable working environment & friendly team culture
- Clear career path with promotion & equity opportunities
- Complimentary scalp & hair care treatments
- Annual profit-sharing & performance bonuses
- Monthly team fine-dining gatherings
- Group accident insurance
- Overseas & local travel rewards (for top performers)
- Housing allowance
- Filial piety bonus (for your parents)
- Medical & wellness allowance
- Internal entrepreneurship opportunities — advance to Branch Manager / Trainer / Shareholding
Legency Group Sdn BhdKuala Lumpur
Possess a minimum of Secondary/SPM/'O' Level certification.
• Open to fresh graduates and entry-level candidates seeking a Customer Service Representative role.
• Able to read & write in Mandarin and English. We are seeking candidates proficient...
The Cigna GroupKuala Lumpur
Position: Senior Customer Service Representative GEH APAC
Department: EGS & APAC Operations
Career band: Band 2
Position to be opened in Kuala Lumpur (GEH APAC team)
Job description
As a Senior Customer Service Representative you...
Triadz Fitness Sdn BhdKuala Lumpur
We are looking for an enthusiastic and proactive Customer Service Representative (CSR) to become a part of our team. The ideal candidate should have a strong enthusiasm for fitness and wellness, coupled with outstanding customer service abilities...