Mandarin Customer Service Executive (Digital Banking Industry)
Agensi Pekerjaan JobScoper Sdn Bhd Petaling Jaya Full-time
Possess a Diploma in any field. Fresh Graduate are welcomed too.
- Relevant experience in an Inbound call center or customer service role is plus point
- Demonstrated excellent communication skills in English or Mandarin, both verbal and written.
- Proven ability to actively listen to customer concerns and provide effective solutions.
- Ability to multi-task and manage time effectively in a fast-paced environment.
- Answer incoming calls promptly and professionally, providing accurate information and exceptional customer service.
- Actively listen to customer inquiries and concerns, demonstrating empathy and understanding to build rapport and trust.
- Utilize problem-solving skills to efficiently resolve customer issues, escalating complex cases to the appropriate channels when necessary.
- Maintain a thorough understanding of company products, services, and policies to effectively address customer questions and provide relevant solutions.
- Manage multiple tasks simultaneously,
- Annual Leave
- EPF
- Health Insurance
- Medical Leave
- SOCSO
Aegis BPO Malaysia Sdn BhdPetaling Jaya
WE'RE HIRING: CUSTOMER SERVICE EXECUTIVE
Oil & Gas Industry | ️ Malay & English Speakers Only
Location: Ara Damansara, Petaling Jaya (Selangor)
Working Hours: 7:00 AM - 11:00 PM (Shift-based)
Basic Salary: RM2,500
Are you friendly...
Delphint Operation Sdn BhdKuala Lumpur, 11 km from Petaling Jaya
causes, and implement appropriate solutions.
• Follow established customer service protocols to ensure consistent and high-quality service delivery.
• Collaborate with team members and other departments to resolve complex issues and escalate when...
BlacksirePetaling Jaya
Mandarin Customer Service Representative (Remote, Full-Time)
What You’ll Gain:
• Attractive benefits package, above market average.
• A clear career progression path with multiple growth opportunities.
Key Responsibilities:
• Professionally...