Customer Experience Specialist

apartmentShinGen Sdn Bhd placeBukit Mertajam scheduleFull-time calendar_month 
We are looking for a responsible and customer-focused Customer Relations Executive to support our sales and service operations for industrial packaging machinery and end-of-line automation solutions.
  • Handle customer enquiries through phone calls, email, and WhatsApp professionally.
  • Prepare sales documents, quotations, proposals, and follow-up activities.
  • Maintain good relationships with existing customers and provide after-sales support.
  • Support marketing activities, exhibitions, and customer visits when required.
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF
  • SOCSO
  • EIS
  • Annual Bonus
  • Training Provided
  • Allowance Provided
  • Performance Bonus
  • Company Trip
  • 5 Working Days
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