Manager Retail Outlet (Mandarin Speaker) | Johor

• Create and maintain a retail culture focused on the customer, enhance the buying experience plus build relationships that lead to long term business growth; demonstrate detailed knowledge of all products services.
• Ensure the outlet operates at optimal inventory stock levels and is responsible for ensuring all stocks sold in the outlet are fresh and follow the product shelf-life order.
• Responsible for achieving sales goals.
• Must able to handle a group of sales associates.
• Positively affect profitability in the areas of customer service, sales, inventory/ expense control risk management.
• Responsible for effective implementation of all visual merchandising standards operational direction.
• Ensure that standards are being followed including floor sets, cleanliness, marketing, signage sales promotion.
• Create merchandise presentations as well as displays that have impact, are customer focused maximize sales.
• Ensure each customer is welcomed into the store in a warm genuinely sincere manner.
• Ensure the appropriate quality time is spent with the customer, asking questions in order to learn about his/her needs, preferences lifestyle.
• Other duties may arise from time to time and as may be assigned to the employee.

• Posses customer service and communication skills.
• At least 5 years of working experience in retail outlet or related field.
• Good in maintain Inventory, Store, Organized, Independent person.
• Able to communicate in English, Malay, and Mandarin; to communicate with Mandarin-speaking customers.
• Smoking or Vaping is prohibited to uphold our brand and promote a healthy lifestyle.
• 5 working days per week. 2 rest days on weekdays.
• Training will be provided.
• Malaysian only.

Salary range : Basic salary + Commissions + Allowances + OT + EPF + SOCSO

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