Customer Service cum Sales Support-Desa Petaling
Pusat Penyaman Udara Wawasan HBC Kuala Lumpur Full-time
Minimum SPM / Diploma in related field (Engineering, Customer Service, etc.)
- Have 3 years experience in after-sales service or technical support.
- Good communication skills in Bahasa Malaysia and English (Mandarin is an added advantage)
- Able to handle customer complaints professionally
- Team player with problem-solving skills and attention to detail
- Handle customer phone calls, respond to emails and WhatsApp inquiries, answer customer questions, and provide high-quality service.
- Manage customer information and order data, ensuring accuracy and timeliness of system entries, including preparing quotations and placing orders for customers.
- Coordinate with internal teams (such as logistics and technical staff) to ensure prompt response to customer needs.
- Collect and relay customer feedback and suggestions to support business improvement.
- Perform other related tasks assigned by the superior.
- 6 working days (Monday to Saturday)
- Annual Bonus
- Medical Claim
- EPF
- SOCSO
- EIS
Manpower Staffing Services (Malaysia) Sdn. Bhd.Kuala Lumpur
Normal Working hours
• Candidate must possess at least a SPM.
• Required language(s): Mandarin & English
• Minimum 1 Year of Experience in Customer Service Required.
You can connect with me directly on pooja.t@manpower.com.my OR WhatsApp me...
Techsavvy Sdn BhdKuala Lumpur
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• 1-2 years of working experience in customer service or related fields.
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Evaluates, assigns and monitors the team’s activities to ensure work completion in order to improve work output. They resolve complex transactions, customer inquiries, policy or billing questions by being a subject matter expert...