Client Service Specialist
Aro Spring Sdn Bhd Petaling Jaya Full-time
Applicants must possess SPM/Diploma/Degree
- Languages required: Bahasa Malaysia, English and Mandarin
- Fresh graduates are encouraged to apply
- Meticulous, detail-oriented with good interpersonal skills and a pleasant personality.
- Proficient in Microsoft Office
- Possess communication skills to interact with people from all walks of life.
- 5 working days per week
- Shift work, including working on weekends and public holidays (9 AM to 6 PM)
- Able to work overtime, weekends and public holidays
- Provide excellent online and offline customer service, answer inquiries, resolve issues, offer after-sales service, and maintain good customer relationships.
- Handle customer complaints or issues efficiently and professionally.
- Proactively follow up on customer issues and effectively manage handovers when colleagues are on leave.
- Achieve monthly KPI targets.
- Serve walk-in customers at the store.
- Assist in executing company events.
- Attractive Salary & Bonus
- Annual Company Trip
- Annual Leave Encashment
- Medical Claim
- Low Employee Turnover
- Recognize all Public Holidays in Selangor state
- Training Opportunity
- Career Advancement Opportunity
- Employee Engagement Activities & Festival Celebration
- Departmental Lunch on Monthly Basis
- Good Working Environment
- EPF/SOCSO provided
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