Client Service Specialist

apartmentAro Spring Sdn Bhd placePetaling Jaya scheduleFull-time calendar_month 
Applicants must possess SPM/Diploma/Degree
  • Languages required: Bahasa Malaysia, English and Mandarin
  • Fresh graduates are encouraged to apply
  • Meticulous, detail-oriented with good interpersonal skills and a pleasant personality.
  • Proficient in Microsoft Office
  • Possess communication skills to interact with people from all walks of life.
  • 5 working days per week
  • Shift work, including working on weekends and public holidays (9 AM to 6 PM)
  • Able to work overtime, weekends and public holidays
  • Provide excellent online and offline customer service, answer inquiries, resolve issues, offer after-sales service, and maintain good customer relationships.
  • Handle customer complaints or issues efficiently and professionally.
  • Proactively follow up on customer issues and effectively manage handovers when colleagues are on leave.
  • Achieve monthly KPI targets.
  • Serve walk-in customers at the store.
  • Assist in executing company events.
  • Attractive Salary & Bonus
  • Annual Company Trip
  • Annual Leave Encashment
  • Medical Claim
  • Low Employee Turnover
  • Recognize all Public Holidays in Selangor state
  • Training Opportunity
  • Career Advancement Opportunity
  • Employee Engagement Activities & Festival Celebration
  • Departmental Lunch on Monthly Basis
  • Good Working Environment
  • EPF/SOCSO provided
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