Technical Writer
Hiredly X Petaling Jaya Full-time
Research, write, and edit high-quality technical documentation including:
- User manuals
- API documentation
- Installation guides
- Standard operating procedures (SOPs)
- Release notes and knowledge base articles
- Collaborate with subject matter experts to gather technical information.
- Organize and maintain internal documentation libraries.
- Review and edit content created by other teams for clarity, consistency, and accuracy.
- Ensure all documentation adheres to the company’s style guide and industry standards.
- Participate in product meetings and demos to stay current with product features and updates.
- Manage documentation projects from concept through publication.
- Recommend improvements to existing documentation processes and tools.
- Bachelor’s degree in Computer Science, or a related field.
- Proven experience in technical writing, preferably within a software/IT environment, with at least 2 years of hands-on experience.
- Exceptional written and verbal communication skills.
- Strong attention to detail and accuracy.
- Ability to explain complex concepts in simple, clear, and concise language.
- Familiarity with software development concepts, APIs, and versioning.
- Basic knowledge of programming languages (e.g., Python, JavaScript, C#) for API documentation.
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