Client Acquisition Specialist
Ocard Rewards & Loyalty (M) Sdn Bhd Kuala Lumpur Full-time
We are a fast-growing startup company that hopes to make the world a better place through our creativity and technology. Founded in 2024, Ocard (from Taiwan) is a fast-growing CRM and marketing SaaS platform, using big data and AI designed specifically for B2C retailers and SMEs to build stronger relationships with their customers.
Offers a range of digital tools to facilitate this interaction, such as membership management, loyalty points system, online ordering system, CRM and more.
We’re expanding and looking for a proactive, driven Business Development Executive to grow our client base and be part of our exciting journey in reshaping the retail loyalty landscape.
Key Responsibilities:
- Identify and approach potential clients in the F&B, retail, and service industries.
- Conduct sales pitches, presentations, and product demos tailored to client needs.
- Develop a strong sales pipeline through networking, cold calling, referrals, and online leads.
- Understand client pain points and propose suitable CRM and rewards solutions using Ocard’s platform.
- Prepare and deliver quotations, proposals, and close deals effectively.
- Build and maintain long-term client relationships.
- Work closely with the marketing and customer success teams for smooth client onboarding and retention.
- Track and report on sales performance and market insights.
- Competitive basic salary + attractive commissions and incentives
- Allowance and medical claims
- Join a growing company with regional presence and big ambitions
- Work on a solution that creates real impact for local businesses
- Young, dynamic, and supportive team culture
- Incentive trips
- Educational qualification: diploma and above.
- Fluent in English and Bahasa Malaysia (Mandarin is a plus).
- Fresh graduates are encouraged to apply.
- 2+ years of experience in sales, business development, or account management, preferably in SaaS, tech, or digital solutions.
- Strong understanding of CRM, loyalty programs, or retail marketing is a bonus.
- Customer-oriented with a keen understanding of numbers, possessing excellent data analysis, exploration, and marketing skills.
- Excellent communication, negotiation, and presentation skills.
- Self-motivated, results-oriented, and comfortable working independently.
- Ability to multitask and thrive in a fast-paced, startup environment.
Concentrix Cvg MalaysiaKuala Lumpur
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Job Title:
Specialist, Customer Acquisition (Thai Speaker)
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