Operational Quality Manager

apartmentHaleon placeKuala Lumpur scheduleFull-time calendar_month 

Are you a Manufacturing Professional looking for a challenging opportunity to drive Quality Management System improvement and simplification for your local region while working with Quality Lead across the globe? If so, this could be a great position to explore.

As an Operational Quality Manager/Lead, you will be responsible for ensuring effective Regional oversight of the Haleon Quality Management System (HQS) in your local region to meet both regulatory and customer expectations. This includes harmonizing the quality standards and simplifying processes while driving both compliance and efficiency.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

  • Authorized Person (AP) for CHQSC Kuala Lumpur and perform all task relevant to batch release process including approval of batch in MERPs, preparation of CoA, retain sample review for products manufactured or packed in CHQSC KL in accordance with regulatory and GMP requirements
  • Coordinating Product Incident Management (PIRC/ Recall), Product Complaint, Periodic Product Review at site, monitor and report KPI related to OQ section in weekly and monthly basis.
  • Leading in deviation management improvement as site deviation management champion and facilitate in on-line problem solving and conduct investigations together with cross functional departments as required and authorized to provide batch disposition for release upon reviewing deviation reports.
  • Revise SOPs related to OQ section in accordance with Haleon Quality System (HQS) and Regulatory requirement.
  • To assist site and involve in preparation of audit, external/ regulatory audit.
  • To conduct site internal audit as required.
  • Leading OQ oversight team to ensure shift-based oversight of facilities, equipment, and personnel to ensure compliance to procedures in real-time.
  • Conduct training in GMP and Quality / GMP related SOPs.
  • Other duties as assigned by the Site Quality Head from time-to-time eg: department OPEX & CAPEX
  • Overseeing validation and qualifications

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

  • Bachelor’s Degree in Pharmacy, Science, or an engineering discipline, OR equivalent level of knowledge, understanding and hand on experience of Good Manufacturing Practices in the pharmaceutical environment.
  • Minimum 6 years of Manufacturing/Quality experience in the Pharmaceutical industry.
  • Experience with the application of Quality Management Systems in manufacturing, warehousing and distribution.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

  • Ability to work independently and prioritize workload.
  • Excellent oral and written communication skills.
  • Strong interpersonal skills with an ability to enable and drive change.
  • Problem identification and solving skills.
  • Experience of working with multi-functional teams.
  • Technical knowledge and competency in manufacturing and packaging processes
  • Thorough knowledge of GMP and GLP.
  • Skilled at auditing and report writing.

Why Haleon?

We are a world-leading consumer health company with a clear purpose to deliver better everyday health with humanity.

In July 2022, we became the world’s first truly global, standalone, consumer health company. Our listing on the London and New York stock exchanges marked the culmination of a series of transactions, integrations, joint ventures, and divestments to create what we know as Haleon today.

As we move into the next chapter, we need a set of behaviours that enable us to deliver on our strategy and create a strong Haleon culture. Explore the resources on this page to build your understanding of our new behaviours, and how you and your teams can start living and modelling them.

  • Consumer first, always
  • Collaborate for impact
  • Unlock value, at pace
  • Grow myself and others

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions.

We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting.

We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.

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