Recruitment Lead / Assistant Manager
SummitNext Technologies Sdn Bhd Kuala Lumpur RM 5,000 - RM 6,500/month
SummitNext is a fast-growing BPO and technology-enabled services company headquartered in Malaysia, with operations across multiple countries. We partner with global clients to deliver customer experience, back-office, and AI-driven solutions.
As we scale, building strong, process-driven recruitment capabilities is critical to our success.
We are looking for a highly organized and target-driven Recruitment Lead / Assistant Manager to lead, manage and scale our talent acquisition efforts. This role requires someone who is structured, process-oriented, and capable of planning and executing hiring strategies to meet aggressive growth targets.
You will play a key role in ensuring timely, high-quality hiring across multiple roles, geographies, and client requirements.
Key Responsibilities- Own end-to-end recruitment for the company
- Plan hiring pipelines based on business forecasts and ramp-up requirements
- Ensure timely closure of positions while maintaining quality benchmarks
- Build, standardize, and continuously improve recruitment processes
- Track and manage recruitment funnels, SLAs, and conversion metrics
- Ensure structured interview processes and consistent candidate evaluation
- Drive recruitment targets (volume, timelines, cost, and quality)
- Monitor team performance against KPIs and SLAs
- Coordinate with HR, operations, and clients
- Provide regular updates on hiring progress and risks
- Develop sourcing strategies across job portals, social media, and referrals
- Improve candidate experience and employer branding initiatives
- Explore innovative hiring channels to improve efficiency and quality
- 5–8 years of experience in recruitment/talent acquisition
- Prior experience in BPO / high-volume hiring preferred
- Experience managing hiring targets and recruitment pipelines
- Experience leading a team of recruiters is must.
- Highly organized and process-driven
- Strong planning and execution capability
- Target-oriented mindset with ability to work under pressure
- Excellent stakeholder management and communication skills
- Strong analytical ability to track and improve recruitment metrics
- Proactive and solution-oriented
- Ability to thrive in a fast-paced, growth environment
- Strong ownership and accountability
- Opportunity to be part of a fast-growing regional BPO
- Exposure to international hiring and multi-country operations
- Career growth aligned with company expansion
- Dynamic and entrepreneurial work environment
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