Recruitment Lead / Assistant Manager

apartmentSummitNext Technologies Sdn Bhd placeKuala Lumpur business_centerRM 5,000 - RM 6,500/month calendar_month 
SummitNext is a fast-growing BPO and technology-enabled services company headquartered in Malaysia, with operations across multiple countries. We partner with global clients to deliver customer experience, back-office, and AI-driven solutions.

As we scale, building strong, process-driven recruitment capabilities is critical to our success.

We are looking for a highly organized and target-driven Recruitment Lead / Assistant Manager to lead, manage and scale our talent acquisition efforts. This role requires someone who is structured, process-oriented, and capable of planning and executing hiring strategies to meet aggressive growth targets.

You will play a key role in ensuring timely, high-quality hiring across multiple roles, geographies, and client requirements.

Key Responsibilities
  • Own end-to-end recruitment for the company
  • Plan hiring pipelines based on business forecasts and ramp-up requirements
  • Ensure timely closure of positions while maintaining quality benchmarks
  • Build, standardize, and continuously improve recruitment processes
  • Track and manage recruitment funnels, SLAs, and conversion metrics
  • Ensure structured interview processes and consistent candidate evaluation
  • Drive recruitment targets (volume, timelines, cost, and quality)
  • Monitor team performance against KPIs and SLAs
  • Coordinate with HR, operations, and clients
  • Provide regular updates on hiring progress and risks
  • Develop sourcing strategies across job portals, social media, and referrals
  • Improve candidate experience and employer branding initiatives
  • Explore innovative hiring channels to improve efficiency and quality
Experience
  • 5–8 years of experience in recruitment/talent acquisition
  • Prior experience in BPO / high-volume hiring preferred
  • Experience managing hiring targets and recruitment pipelines
  • Experience leading a team of recruiters is must.
Skills & Competencies
  • Highly organized and process-driven
  • Strong planning and execution capability
  • Target-oriented mindset with ability to work under pressure
  • Excellent stakeholder management and communication skills
  • Strong analytical ability to track and improve recruitment metrics
  • Proactive and solution-oriented
  • Ability to thrive in a fast-paced, growth environment
  • Strong ownership and accountability
What We Offer
  • Opportunity to be part of a fast-growing regional BPO
  • Exposure to international hiring and multi-country operations
  • Career growth aligned with company expansion
  • Dynamic and entrepreneurial work environment
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