Account Manager - Ampang Jaya

Requirements:

• Bachelor's degree in Business, Marketing, Finance, or a related field.
• Proven experience in account management, sales, or client relations (typically 3-5 years).
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple accounts and projects simultaneously.
• Analytical mindset with the ability to assess data and provide actionable insights.
• Leadership experience or ability to manage and mentor teams.
• Proficiency in project management tools and software (e.g., Microsoft Office, CRM tools)

Responsibilities:

• Client Relationship Management:

• Serve as the primary point of contact for clients, addressing inquiries, concerns, and providing strategic advice.
• Regularly check in with clients to assess satisfaction and identify opportunities for improvement or growth.
• Account Strategy & Planning:
• Develop and execute account strategies to achieve client goals while aligning with company objectives.
• Collaborate with clients to understand their needs and ensure services/products are tailored to meet those needs.
• Lead the development of account plans, timelines, and deliverables in collaboration with internal teams.
• Team Collaboration & Leadership:
• Work closely with internal teams (sales, marketing, creative, finance, etc.) to ensure the successful delivery of services.
• Lead project teams, ensuring roles and responsibilities are clearly defined and deadlines are met.
• Mentor and guide junior team members, fostering a positive and productive work environment.
• Business Development:
• Identify and pursue opportunities for account growth, up-selling, and cross-selling services/products.
• Collaborate with the sales team to bring in new clients and expand existing accounts.
• Stay updated on industry trends and competitor activities to offer clients innovative solutions.
• Project Management:

• Monitor budgets, timelines, and resources to ensure projects stay on track.
• Resolve any issues or challenges that may arise during the project lifecycle.
• Reporting & Analytics:
• Track account performance, preparing regular reports and updates for clients and internal teams.
• Analyze data to assess account health, measure success, and identify areas for improvement.
• Provide insights and recommendations to clients based on performance metrics.

• Healthcare including GPA insurance, medical allowance, health screening allowance and dental care plan.
• 18 days public holidays plus additional 1 day leave for your birthday to allow you to take
• an extra day off to celebrate your birthday, as your work-life balance is really a matter to us.
• 5 days working (Saturday ONLY on necessary)
• Performance-based incentive and bonus, company trips, sports club activities and more.
• Additional leave
• Health insurance
• Birthday leave (1 day)
• Dental care
• Monday to Friday