Shift Manager ( My Town )
Berjaya Krispy Kreme Doughnuts Sdn Bhd Kuala Lumpur Full-time
Have minimum 1 years experience in similar position
- Application should be Malaysian citizens or hold relevant residence status.
- Able to Communicate well in English and Bahasa
- Have friendly & engaging personality
- Sales driven & results oriented
- Able to work on shifts including weekend, 6 days a week
- Possess own transport
- Responsible for the day-to-day operations of Krispy Kreme Doughnut shop.
- To deliver the highest standard quality of service by handling customer complaints, conducting customer service evaluation and achieving the customer service rating target.
- Ensure staffing, inventory levels are appropriate so as to allow for smooth operation of the shop.
- Perform opening and closing duties
- Assist in stock take and upsell promotions
- Constantly motivate & cultivate a team spirit in the outlets
- Maintain utmost service standards and discipline/grooming among the service staff
- Supervise and train service staff to standards of excellence
- Adhere to company’s standard operating procedures
- Daily bank-in of the sales money and ensure float is sufficient
- Any other ad-hoc duties
- Meal Allowance - RM 5.00 per day
- Sale performance Incentive
- Overtime
- Training and certification program
- Fast career advancement
- Medical coverage
- Daily Meal Provided
- EPF, Socso
Concentrix Cvg MalaysiaKuala Lumpur
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