Petaling Jaya - Game Facilitator Game Marshal

• Able to speak in English, Bahasa Malaysia and Mandarin
• Candidates must possess at least Diploma
• Fresh graduate are welcome to apply

Front of House Focus:

• Attend to customers by distributing flyers and explaining the games in an engaging manner.
• Ensure all game rooms are well-prepared, thoroughly tested, and ready for gameplay.
• Facilitate timely preparation of customers for their game experience.
• Maintain clean, organized, and welcoming customer areas.
• Provide an immersive and engaging hospitality experience to all guests.

Back of House Focus:

• Set up game rooms at the start of the day and before each team’s entry into the Bomb Room.
• Provide post-game refreshments, photo opportunities, and general advice or feedback.
• Ensure customer and co-worker safety, maintaining a secure and cared-for environment.
• Operate strictly according to the standard operating procedures (SOP) of the game rooms.
• Manage props and maintain the condition of game room decorations to ensure a seamless experience.

Event Hosting & Support:

• Host events such as team-building sessions for companies, ensuring all activities are well-organized, engaging, and aligned with client goals.
• Plan and coordinate all events to deliver a smooth experience and achieve the desired outcomes.
• Resolve any issues or challenges during events efficiently and professionally.
• Create an interactive and memorable experience tailored to the needs of event participants.

Other Duties:

• Support various aspects of outlet operations, including display, merchandising, and cleanliness.
• Perform additional duties as assigned by the Manager to ensure operational excellence.
• Take initiative to maintain a high standard of service and contribute to the overall success of Bomb Battle’s activities.
• Annual Leave
• Performance Bonus & Increment
• Training Provided