Mandarin Speaking Customer Service Executive (Import and Export) in Setia Alam- GG - Kajang
jobmajestic.com Kajang Full-time
Our client, established in 1977, has grown from serving local and Oil & Gas industries to becoming a diversified service provider across Malaysia, covering engineering, construction, logistics, and more. They continue expanding to meet future demands.
Position: Customer Service ExecutiveLocation: Setia Alam Sun Suria Forum, Shah Alam
Key Responsibilities:
- Manage customer inquiries on shipments, bookings, and documents.
- Provide shipment updates and resolve service issues.
- Coordinate with internal teams for smooth deliveries.
- Prepare quotations, invoices, and shipping instructions.
- Maintain strong client relationships
- Assist with data entry and job creation in internal systems.
Requirements:
- Minimum SPM or related certificate.
- 1-2 years' logistics experience.
- Proficient in English, Mandarin, and BM.
- Strong problem-solving, communication, and multitasking skills.
- Computer literate (MS Office, Email, CRM).
- Independent and able to meet deadlines.
Remuneration:
Basic salary: RM3,500Allowance: RM200-300 (negotiable)
EPF, SOCSO, EISPerformance-based bonus
Working Hours:
Mon-Fri; Alternate Saturdays
Experience Required: Min 1 Year/s
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