[ref. z86097820] Project Manager- HR Service Delivery

We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Role Purpose:

res quality control of deliverables, timely delivery of outcomes, risk mitigation, and effective stakeholder collaboration.

Key Responsibilities:

1. Strategic Alignment & Delivery Excellence

• Develop and implement project management initiatives aligned with strategic HR goals.
• Establish best practices for project frameworks, ensuring standardization and efficiency.
• Monitor project timelines and ensure timely delivery of outcomes, addressing any delays or issues promptly.
• Organize and facilitate governance forums such as Design Authority and SteerCo to enable strategic alignment on design and solution.

1. Consultant Management & Quality Control

• Oversee the work of the consultant supporting the project, providing guidance and direction as needed.
• Ensure all deliverables are reviewed from a quality control standpoint, maintaining high standards of accuracy and completeness.

1. Risk Management & Mitigation

• Identify and raise risks associated with the project, developing and implementing mitigation strategies.
• Facilitate strong stakeholder management, engaging with CoE, HR, and HR Tech teams to ensure effective communication and collaboration.

1. Stakeholder Collaboration & Communication

• Coordinate cross-functional teams across CoE, LBU HR, and HR Tech.
• Prepare and present project status reports to senior management and stakeholders.
• Ensure compliance with project management methodologies and best practices.

Desired Skills & Qualifications:

• Bachelor's degree in human resources, Business Administration, or a related field.
• Proven experience as a Project Manager, preferably in HR-related projects.
• Strong knowledge of HR Service Delivery/ Service Now Platform
• Excellent project management skills, including planning, scheduling, and risk management.
• Strong quality control and attention to detail.
• Effective stakeholder management and communication skills.
• Ability to work collaboratively with cross-functional teams.
• PMP or similar project management certification is a plus.

Skills:

• Project management
• HR Service Delivery
• Change Management
• Quality control
• Risk management
• Stakeholder engagement
• Communication
• Collaboration

Experience:

• Minimum of 8-10 years of experience in project management, with a focus on HR-related projects.
• Experience with Process Excellence, HR Service Delivery projects

We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.