Client service executives

apartmentORO Malaysia Sdn Bhd placeAmpang Jaya scheduleFull-time calendar_month25/03/2026

Experience: 3 to 4 years of working experience in account management, consultative sales, or digital marketing.

Core Skills: Strong logical thinking capabilities and business acumen. Some experience using data analytics across platforms to understand market trends or client issues and incorporating those insights into actionable business proposals.
Digital Marketing Knowledge: Solid understanding of basic digital marketing concepts and strategies, such as search, social, or advertising.
Technical Skills: Proficiency in basic Microsoft Office and Google Workspace operations (specifically, a practical understanding of functions required for Excel/Spreadsheets).
Language: Strong proficiency in English (both written and spoken) for clear client presentations and internal communication.
Mindset: Proactive, independent, and highly responsible. You take ownership of client issues and project outcomes, exhibiting thought leadership.
Learning Agility: A strong willingness to learn new things, propose feasible solutions and continuously improve your marketing and analytical skills.

Client Partnership & Business Development

Approach new clients and conduct thorough hearings to understand their business challenges, target audience, and marketing goals.
Build and maintain strong relationships, acting as a collaborative partner dedicated to solving their business issues.

Proposal Creation & Presentation

Translate client challenges into clear, actionable briefs for the creative and production teams.
Compile comprehensive proposal materials by synthesizing team ideas and utilizing data analysis to back up your strategies.
Present ideas, strategic marketing plans, and logical conclusions effectively to clients.

Project & Financial Management

Drive the execution of digital marketing projects (including websites, SNS operations, creative, and online ads) alongside internal teams.
Manage project financials, keeping a close eye on revenue, budgets, and profit margins to ensure healthy project P&L.
Oversee administrative tasks such as quotations, billing, and schedule management.

Data-Driven Problem Solving

Utilize logical thinking and an evidence-based approach to uncover the root causes of client challenges and formulate effective, realistic solutions.
Hybrid working model (4 days in-office + 1 day remote per week, with flexible working hours)
Annual bonus & salary increment
Transportation/parking allowance
Group insurance
Company trips

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