Junior Sales Assistant
Cloudexpo Sdn Bhd Petaling Jaya Full-time
Education & Experience
- Education Requirement: Diploma or Degree in Business, Marketing, Events Management, or related field.
- Minimum 2 years of experience in sales support, coordination, or client servicing (events/exhibitions preferred).
- Experience preparing quotations, proposals, or project briefs is an advantage.
- Strong communication skills in English and Chinese (Bahasa Malaysia is a plus).
- Good organization and multitasking ability across multiple projects and deadlines.
- Detail-oriented in handling meeting notes, briefs, and quotations.
- Proficient in Microsoft Office / Google Workspace; familiar with CRM systems.
- Responsive and disciplined in follow-ups with clients and internal teams.
- Strong ownership to ensure smooth coordination and no missed opportunities.
- Team player, able to work across sales, design, operations, and finance.
- Professional and confident in client-facing situations.
- Willing to attend client meetings (physical or online), occasionally outside normal hours.
- Able to start within short notice or as agreed.
- Client Communication Support
- Attend client meetings with the Sales Manager and assist in discussion flow.
- Capture structured meeting notes and key project requirements.
- Send meeting recap and follow up on missing information promptly.
- Project Brief Preparation
- Prepare complete and structured project briefs for internal teams.
- Ensure all key details are captured (scope, objectives, timeline, budget if available).
- Brief the design team clearly once information is complete.
- Proposal & Quotation Preparation
- Prepare quotations based on design and internal costing inputs.
- Verify pricing accuracy with relevant teams when required.
- Compile and send proposal documents to clients.
- Sales Follow-Up & CRM Management
- Follow up with clients after proposal submission, gather booth design feedback to the design team, and manage the back-and-forth process until the design is approved or the opportunity is lost.
- Track all leads and opportunities in CRM with accurate status updates.
- Maintain organized records of all client interactions and documents
- Contract & Payment Coordination
- Follow up on PO, signed quotation, and required approvals.
- Coordinate with finance for invoice issuance and documentation.
- Track and follow up on payment status (deposit and balance)
- Internal Coordination
- Coordinate between sales, design, operations, and finance teams.
- Ensure all departments receive clear and updated project information.
- Support smooth handover from sales to execution team.
- Annual Leave
- Performance Bonus
- EPF
- EIS
- SOCSO
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