Technical Assistant ( McDonald’s Bukit Bintang ) - ref. b3434103
McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd) Kuala Lumpur Full-time
Good interpersonal skills and ability to communicate at store level up to Facilities Technician.
- Trained in maintenance-related jobs, able to troubleshoot.
- Basic understanding of electrical, mechanical, and other systems.
- Able to use simple hand tools like screwdrivers and cutters effectively.
- Knowledge of general maintenance processes and methods.
- Working knowledge of tools, common appliances, and devices.
- Able to work both independently and in a team with a sense of responsibility.
- SKM, SPM, Certificate in electrical, building maintenance, or a relevant field will be a plus.
- Check equipment and operating systems and correct wherever necessary.
- Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
- Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
- Perform daily, weekly, and monthly cleaning of kitchen equipment.
- Report breakdowns and follow up on job completion.
- Perform maintenance of electrical systems (replace light bulbs and sockets, and clean).
- Perform maintenance of refrigeration systems (condenser cleaning, replace filters, etc.).
- Ensure adherence to energy efficiency and proper energy management in the store (Fire Up Schedule, Dot System, etc.).
- Attend to any ad hoc equipment malfunction or other issue related to equipment and electrical repair.
- Follow all restaurant procedures and policies (Cash, SOC, Food Safety, and Sanitation).
- Able to perform all station procedures with minimal supervision.
- Able to accept and use feedback to improve skills and takes responsibility for own development.
- Deliver total customer satisfaction by providing hot and fresh products, following all steps, delivering impressive service, and demonstrating excellent teamwork.
- Consistently use the 3 C’s: Communication, Cooperation, and Coordination.
- Assist and support management in achieving correct operational standards in food handling, preparation, and customer service.
- Assist in new restaurant openings and training within OMPC as required.
- EPF
- SOCSO
- Annual Leaves
MastercardKuala Lumpur
potential.
Title and Summary
MPGS Technical Account Manager
Overview
As a Technical Account Manager for Mastercard Payment Gateway Services (MPGS), you will manage all technological and operational customer relationships, acting as the primary point...
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