[ref. m1755200] Retail Supervisor
Azloft Kuala Lumpur Full-time
Proven experience as a Retail Supervisor or similar leadership role in a retail environment.
- Experience in Jewellery Retail is a plus, particularly with customized or specialized services.
- Strong leadership and interpersonal skills, with the ability to motivate and develop a team.
- Excellent communication skills in English and Malay (Chinese is a plus).
- Customer-service oriented with a strong attention to detail.
- Ability to manage multiple priorities and maintain a positive attitude under pressure.
- Availability to work flexible shifts, including nights, weekends, and public holidays.
- Lead by example to provide a warm and engaging in-store experience for all customers.
- Drive store sales goals and motivate the team to meet individual sales targets across both
- permanent and essential jewellery lines.
- Maintain a positive, results-oriented attitude and foster a supportive environment for team members.
- Ensure exceptional in-store service for customers, especially those coming in for permanent jewellery welding appointments.
- Collaborate with the management team to coordinate and prepare for customers booked online for welding services, ensuring smooth communication and readiness for appointments.
- Assist customers with inquiries and purchases related to both permanent and essential jewellery, offering expert advice and product knowledge.
- Handle customer complaints and resolve any issues in a prompt, professional manner.
- Manage daily store operations, including opening and closing procedures, cash handling, and POS system management.
- Ensure the store maintains Azloft’s brand standards, including cleanliness, visual merchandising, and stock presentation for both permanent and essential jewellery items.
- Oversee inventory management, including stock counts, cycle counts, and ensuring product availability, particularly for permanent jewellery-related items.
- Lead and assist with back-of-house tasks, ensuring the smooth operation of stockrooms and the sales floor.
- Work closely with the management team to align on store goals and strategies, particularly in managing online bookings for in-store services like permanent jewellery welding.
- Communicate any operational challenges, successes, or suggestions for improvement to the management team.
- Collaborate with the management team on implementing new initiatives, promotions, and service offerings across both product lines.
- Provide training and guidance to sales associates to help them develop product knowledge and sales skills across all jewellery categories.
- Assist in managing staff schedules to ensure adequate coverage during peak periods, including during customer welding appointments.
- Support the hiring and onboarding of new team members, promoting a collaborative and positive team culture.
- EPF & SOCSO
- Annual leave
Alexar CreationsKuala Lumpur
Candidates must possess at least a SPM or equivalent qualification.
• Candidates with at least 3 - 5 year(s) retail experience will have an added advantage.
• Candidates able to communicate well in English & Mandarin.
• Mandarin speakers will have...
YL Camera Services Sdn BhdShah Alam, 19 km from Kuala Lumpur
Pleasant and mature personality
• Diploma in Business Administration or a related field (preferred)
• Able to communicate in Mandarin, English, and Bahasa Malaysia
• Minimum 5 years of experience in retail (camera or similar)
• Strong...
SPG WELLNESS CODE SDN BHDAmpang Jaya, 8 km from Kuala Lumpur
motivated, and Self sufficiency
• Experience in retail or sales, is a plus (training is provided)
• Why Join Us?
• Attractive High commissions and rewards ?
• Fun, supportive, and growth-driven team ?
• Ongoing training and career development...