SO, Data Analyst & Process Reengineering Specialist, Retail Reconciliation & Investigation Centre
United Overseas Bank (UOB) Kuala Lumpur Full-time
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success.
It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
Job Responsibilities- To analyse and interpret data to drive operational efficiency and faster decision-making. When required, to assist Unit Head of RRIC in dashboard preparing and management reporting submission.
- Identify and highlight trends patterns and anomalies in data to help to improve operational processes, customer service and financial performance.
- Evaluate existing banking operations, identify inefficiencies and recommend process enhancements to streamline workflows as well as enhance service delivery.
- Develop and implement comprehensive reports and dashboards to key stakeholders in a clear and understandable manner and making data-driven recommendations for decision-making.
- Collaborate with Operation and Technology Team to identify areas for process improvement, ensure process changes align with regulatory requirements, internal controls and industry best practices.
- Ensure all Standard Operating Procedure (SOP), Guidelines and Policies are maintained, documented and up to date at all times.
- Ensure activities and processes executed and completed accurately in compliance with rules and regulations, standard operating procedure, manuals, policies, guidelines, Service Level Agreement, audit and compliance requirements.
- Maintain proper housekeeping of all data and documents according to bank and regulatory retention periods or requirements.
- Follow up on audit issues and resolve all audit findings timely.
- Perform any ad hoc assignment or task as assigned by Head of Department from time to time
- Support any project development and revision as required
- A recognized Degree in Data Science, Mathematics, Statistics, Economics or any relevant degrees.
- At least 2-3 years working experience in similar data analytics role(preferably in Financial Services Industry) with a proven track record
- Proficiency in data analysis toolsets. Experiences in SQL, SAS, R, Python, Qlik, Tableau and Hadoop is added advantage.
- Strong analytical skill, good verbal and written communication and problem solving skills
- Change management experience is an added advantage.
- Resourceful, proactive, attentive to details, a good team player and ability to make work with large datasets
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications.If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a difference.
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Posted
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Service line
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Role type
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