Customer Sales Engineer
Agensi Pekerjaan RF Sdn Bhd Nilai Full-time
About the Role:
We are looking for a Customer Sales Engineer to drive sales and build lasting relationships with manufacturing companies in Malaysia. In this role, you will serve as a technical expert, providing product guidance while actively identifying sales opportunities.Your ability to communicate complex industrial solutions in a clear, customer-friendly way will be key to growing our business.
Key Responsibilities:
- Engage with manufacturing clients to understand their needs and recommend suitable industrial products.
- Provide technical consultation and demonstrations, showcasing product benefits and applications.
- Develop and maintain strong relationships with customers, ensuring long-term partnerships.
- Manage inquiries, troubleshoot issues, and offer timely customer support.
- Collaborate with internal teams (sales, engineering, and logistics) to ensure seamless order fulfilment.
- Conduct market research and identify new business opportunities.
- Prepare sales proposals, negotiate contracts, and close deals to meet revenue targets.
- Deliver product training and post-sales support to ensure customer satisfaction.
Required Skills & Qualifications:
- Bachelor's degree or Diploma in Engineering
- 1-3 Years experience in sales or customer service within the industrial sector
- Strong technical knowledge of industrial products and applications is preferred.
- Excellent communication and negotiation skills.
- Ability to work independently and manage multiple accounts.
- Proficiency in Microsoft Office tools.
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