Executive Sales Support - DKSH - ref. a98059823

Description:

General Responsibilities:

• Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
• Coordinate and prepare documents on business integration, including processes and system setup
• Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely
• Identify and support streamlining of existing business processes to ensure DKSH profitability
• Act as a front-line DKSH representative with the Client Management team to facilitate ad hoc operational issue resolution, escalating to senior management as appropriate
• Act as a DKSH representative to communicate relevant issues to clients' management teams

• Obtain all necessary approvals from the relevant client for the execution of A&P activities.
• Collaborate with other functions such as Customer Account Management and Client Management to ensure smooth execution of advertising and promotional activities.
• Request and validate the documents require and process claims for CN process.
• Understand the legal and contractual obligations related to A&P cost recovery to prevent potential disputes.

• Diploma / Bachelor’s degree in Business Administration, or an equivalent degree.
• Minimum five (2) years of similar experience
• Demonstrate strong client management and communication skills.
• Strong analytical background and knowledge of statistical analysis methods.
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate fluency in both Bahasa and English, both written and spoken. Able to converse in Mandarin is an added advantage.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).