Application Maintenance-Production Support (L2)

Kindly refer below:

Location: Onsite - KL, Malaysia

Job Summary:

• We are seeking a motivated Engineer to support our Tech Obsolescence (GIPS) program within the Monitoring & Reporting sub-domain.
• The ideal candidate will have hands-on experience with Control-M automation and CMDB configuration, coupled with solid scripting skills in Python and Shell.
• This role plays a vital part in automating legacy infrastructure processes, ensuring configuration accuracy, and supporting data-driven decision-making through robust reporting mechanisms.
• You will work closely with senior engineers and cross-functional teams to help drive modernization and automation efforts.

Key Responsibilities:

• Develop, implement, and manage job automation workflows using Control-M.
• Maintain and update the CMDB to ensure accurate and up-to-date infrastructure configuration data.
• Design and automate scripts using Python and Shell for data extraction, reporting, and job execution.
• Monitor system performance to identify aging or obsolete components in the tech landscape.
• Collaborate with IT teams to integrate CMDB data with reporting dashboards and monitoring tools.
• Support root cause analysis and issue resolution related to Control-M job failures and CMDB anomalies.
• Document automation processes and technical configurations clearly for audit and knowledge sharing.
• Assist in continuous improvement initiatives related to legacy system modernization and process automation.

Technical Skills (Mandatory):

• 3-5 years of experience in IT automation or infrastructure support.
• Hands-on experience with Control-M job automation tool.
• Strong knowledge and experience in CMDB (Configuration Management Database) operations and integration.
• Proficiency in Python and Shell scripting for task and process automation.
• Working knowledge of relational databases: Oracle, MSSQL, and MySQL. Solid experience in Unix/Linux environments.