E-Commerce Specialist
Minebottles Kuala Lumpur Full-time
Support the management and enhancement of official marketplace stores by uploading new products, adjusting prices, and overseeing inventory levels.
- Optimize product listings by frequently refreshing descriptions and images.
- Collaborate with warehouse and logistics teams to ensure product availability and prompt order processing.
- Assist in the planning, implementation, and evaluation of marketing campaigns, promotions, and sales activities on the platforms.
- Work with the e-commerce lead and marketing team to create and upload digital assets for campaigns.
- Track campaign performance and provide insights for future enhancements.
- Collect and analyze sales data, customer behavior, and platform metrics to identify trends, opportunities, and areas for improvement.
- Help prepare weekly and monthly reports on sales performance, campaign outcomes, and customer insights.
- Utilize platform analytics to assess product performance and suggest real-time adjustments.
- Work together with the customer service team to resolve any marketplace-related customer issues promptly, ensuring satisfaction.
- Contribute to enhancing the overall customer experience by reviewing feedback and implementing necessary changes.
- Assist in managing advertising initiatives (e.g., sponsored products) on marketplace platforms.
- Monitor advertising expenditure and performance to ensure campaigns are effective and stay within budget.
- Collaborate closely with internal teams (marketing, operations, customer service) to ensure alignment of e-commerce strategies and tasks.
- Provide regular updates to the e-commerce lead/manager on current tasks, potential obstacles, and areas for enhancement.
- Experience with prominent e-commerce platforms (such as Shopee, TikTok, Lazada, and etc.) - familiarity with the home & living category is advantageous.
- Fundamental knowledge of e-commerce processes, encompassing product listing enhancement and campaign oversight.
- Strong analytical abilities and expertise in utilizing sales data along with platform analytics.
- Well-organized, detail-focused, and adept at handling multiple tasks concurrently.
- Proactive and capable of taking the initiative in daily operations.
- Collaborative team member with effective communication skills, both within the team and with external stakeholders.
GLAMPICK | Beauty Products CompanyAmpang Jaya, 8 km from Kuala Lumpur
Summary
A Senior Ecommerce Executive typically manages and executes e-commerce strategies, drives online sales, and optimizes the customer experience across various platforms. This role often involves key account management, campaign development...
Monroe Consulting GroupKuala Lumpur
Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading international watch company to hire an E-commerce Manager. This role is pivotal in managing and optimizing e-commerce operations across key Southeast Asian...
Desaleen Garment Trading Sdn BhdKuala Lumpur
You want to earn more (performance based commission applicable)
• Have experience in handling e-commerce accounts (Shopee, Lazada, Tiktok)
• Familiar to Digital Marketing (product optimisation and ads)
• Creative, witty and a quick thinker...
Best jobs you don't want to miss: